Returns & Exchanges
At William Powell, we are committed to your complete satisfaction; if your purchase does not meet your expectations, you may return it within 30 days for a full refund or exchange. Items must be in their original, unworn condition with all premium tags and packaging intact to qualify.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all garment tags are attached and the inclusion of the original packing slip.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing